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Overview
Performance reviews and appraisals are essential for effective learning and development. Appraisals help develop individuals, improve organizational performance, and feed into business planning.
The activity is a two-way process and both parties should be able to have a frank exchange of views on past performance, how appraisees can improve their performance, the support they need and their aspirations for their future career.
This course will develop the key skills needed to give reviews in a way that enhances employee motivation, increases productivity, and makes the review process stress-free. Emphasis is on people-to-people communication and attendees will learn how a coaching approach can be used to gain commitment from those they are reviewing.
Who Will Benefit From This Course?
- First Line or Middle Managers
- Team Leaders
- Supervisors
- Anyone responsible for giving appraisals or reviews
Learning Outcomes:
- Improved skills to prepare for, conduct, and build on performance reviews or appraisals more professionally.
Content
Introduction
- Why do Reviews or Appraisals?
- Elements & Skills for Effective Reviews
- Employee Engagement
- Preparing for The Review
Managing The Review
- Identifying Development Needs
- Structuring The Review
- Behaviours, Opportunities and Challenges
- Managing Bias in a Review
- Format and Documentation
Gaining Commitment and Agreement
- Effective Communication
- Setting Expectations
- Using A Coaching Approach
- The GROW Model
Developing Employees
- Stages of Competency and Learning Styles
- How to Delegate Effectively
- Empowerment and ‘Letting Go’
- Code 226
- Duration 1 day
- Virtual Classroom Contact us for options
- Qualification Contact us for options