Leadership & Management Programme

Overview

People Managers in any business environment require a wide range of core skills. They need to be able to develop individuals and build teams while managing tasks and objectives set for themselves, the team and the business.

This programme will provide you with the core skills required to motivate, engage, develop, and manage others to achieve business goals.

Programme Objectives

• Identify the key elements of leading and managing people.
• Understand the importance of clear communication and feedback.
• Better use techniques to manage develop people more professionally.
• Use strategic thinking and problem-solving techniques to support innovation and change.

Mod 1: What Makes Effective People Managers

• Managing, Leading & Coaching Defined
• The Functions of The Role
• The Core Skills Required
• People Management Challenges
• Using Different Leadership Styles
• What Style Suits the Situation?
• Motivation: Getting the Best from People

Mod 2: Team Development

• Understanding How Teams Develop
• Recognising Team Roles
• Team Norms
• Characteristics of Successful Teams
• Using Delegation to Build Teams
• How to Delegate Effectively
• Empowerment and ‘Letting Go’

Mod 3: Communication, & Coaching Skills

• Barriers to Communication
• Listening & Questioning Skills
• Building Rapport
• Coaching & Mentoring Defined
• Coaching with The GROW Model
• When to use Coaching

Mod 4: Performance Management

• The Purpose of Appraisals/Reviews
• How to Structure an Appraisal/Review
• Format & Documentation
• Giving Positive & Critical Feedback
• The Causes of Poor Performance
• Structuring a Feedback Session

Mod 5: Strategy & Planning Techniques

• What is strategy?
• Strategic/Global Issues – so, what’s changed?
• Analysing the macro and micro environment
• Future Readiness

Mod 6: Leading Through Change

• Implementing opportunities for innovation and improvement
• Problem solving/decision making techniques for managers
• Engaging stakeholders through change
• Leading sustainable change

Continual Professional Development

• Optional ILM Level 4 Award in Leadership & Management

I-L-M Level 4 Award in Leadership & Management

This is achieved through the completion of the programme and two post-programme assignments.  Successful participants will receive an internationally recognised I-L-M Award and 12 months membership of the Institute of Leadership & Management, with access to resources to support their Leadership & Management development.

Further Information

For further details email joanne.gordon@beckinridge.com