Inspiring You To Be Agile


Change is constant and companies must build resilience, agility and a growth mindset into their DNA. It is not enough to simply respond to change and return to the status quo; it is essential that companies evolve, innovate and turn change into opportunities.

This programme is designed to help you develop the skills and mindset required to be a central contributor to your team in a volatile, uncertain and ever-changing business environment.

This Programme Will Help You To:

  • Work collaboratively in a team structure
  • Communicate effectively at all levels
  • Plan, organise, and prioritise work
  • Develop initiative and drive
  • Work under pressure and take on challenges
  • Cultivate your leadership skills


Mod 1: A Starting Point

Building Good Collaboration

  • Programme Kick-Off
  • Getting to know one another
  • Rules of Engagement

Leading By Example

  • Becoming a Trusted Advisor
  • Stakeholder Management
  • Working with Your Internal Customers
  • Your Role in the Customer Experience (CX)

Mod 2: Leadership Skills

Leading A Team

  • Roles and Responsibilities
  • Situational Leadership Styles
  • Motivation: Getting the Best from People

Team Dynamics

  • Team Development Stages
  • Using Delegation to Build Teams

Mod 3: Maximizing Your Potential

Developing A Growth Mindset

  • Building Agility, Resilience & Mental Toughness
  • Receiving Feedback with Positive Enquiry
  • Signposts for Learning in the Flow of Work
  • Responding to Stress and Challenges

Using Emotional Intelligence

  • Understanding Emotional Intelligence
  • Recognising Emotions and Their Impact
  • Professional Assertiveness and Healthy Self-Regard
  • Leading with Emotional Intelligence

Mod 4: Communicating Effectively

Communication Skills

  • Communication & Thinking Styles
  • Barriers to Communication
  • Active Listening & Questioning Skills
  • Communicating As a Coach

Influencing & Persuasion

  • Factors of Influence
  • Influencing Tactics & Styles
  • The Science of Persuasion

Mod 5: Core Project Management Skills

Project Fundamentals

  • Project Fundamentals
  • Getting Started
  • Creating a Plan
  • Running the Project
  • Project Completion

Mod 6: Effective Self-Management

Organisational Effectiveness

  • Managing Your Time
  • Being Effective in Meetings
  • Working Remotely

Mental Health & Well Being in the Workplace

  • Take 5 for Wellbeing

Mod 7: Programme Close & Review

Participants present on their experience of the programme incorporating:

  • Key things they have learned
  • What they have tried out
  • What they will implement moving forward
  • Next steps in their development

Award of ILM Qualification Certificates (If Option Included)

The award of qualification certificates can be tailored to your company’s requirements.

Optional Add-On Element

ILM Level 5 Certificate in Leadership & Management

The ILM Level 5 Certificate in Leadership & Management is achieved through the completion of the training programme and three assignments. This enables participants to relate and embed learning from the programme directly into the workplace. With the qualification comes 12 months ILM membership, giving access to further resources for support and development.

  • Code 903
  • Duration 7 One-Day Modules
  • Virtual Classroom Contact us for options
  • Qualification Optional Certificate in Leadership & Management
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