This programme for a leading provider of semiconductor IP
was developed in line with the company’s restructuring and
newly defined job roles. The aim was to improve communication
skills of technical staff supporting Sales in customer facing
situations, develop the management skills of senior Technical
Professionals and build a culture of Customer Focus in the
organisation.
Case
Study 2:
This 7-module programme for one of the UK's leading computer
software and services organisation was developed to reflect
the company commitment to the crucial area of management.
Delivered over a seven-month period each one-day module drove
the management team to critically examine their own management
skills-base and to also examine the management issues that
centred on company (strategy), staff and personal development.
Case
Study 3:
This Professional Team–Building Programme was designed for
a world-class software consultancy services company with expertise
in telecommunications operational support systems (OSS). The
modular programme (as part of an induction process) was designed
to reflect and support the client’s commitment to this crucial
area of focused staff development. The programme ran over
a six-month period (on average 1x1 day module per month) with
a residential / outdoor element at the beginning and end of
the programme. The programme covered: Corporate Culture; Objective
Setting and Business Strategy; The Importance of Team; Communications
Skills; Personal Effectiveness - Time Management; Professional
Presentation Skills Assertiveness Skills; Customer Development
Strategies; Team Building
Case
Study 4:
This Professional Development & Leadership Programme for
a company providing business process management software and
solutions was designed to build on the leadership skills of
a group of individuals that have been identified by the client.
The overall programme objective was to build on current leadership
skills and provide delegates with the concepts and strategies
for improved supervisory/management abilities – for immediate
use or in preparation for future demands. The modules covered:
Corporate Culture; Objective Setting and Business Strategy;
Leadership and Delegation; Communication Skills; Coaching
& Mentoring Skills; Change & Customers - A Holistic
Approach; Managing Stress For Success; Personal Effectiveness
- Time Management, Presentation Skills & Meeting Skills.
The programme ran over a six-month period (on average 1x1
day module per month) with a residential / outdoor element
at the beginning and end of the programme.
