Northern Ireland based Beckinridge specialises in Technology, IT, Sales and Management training for the ICT, Corporate, SME and Government Sectors.

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    Modular Training

What are Bespoke Modular Training Programmes?

Every company is different, which is why we develop unique modular programmes based upon your needs. The modular format (e.g. one day per month rather than, say, four days in a row for training) can mean less long periods of down-time from work.

The examples listed below were delivered to clients who operate in commercially focused environments but who all had different and very specific needs in relation to content and delivery format. Please take a few minutes to review them.


Induction Training Programme

For First Year intake of Technical Staff of a leading provider of customer-focused IT and communications solutions for the global marketplace.

Programme content:

  • Communication & Personal Effectiveness
  • Communicating through Meetings, Writing & Telephone
  • Customer Focus/Customer Care
  • Time Management
  • Communicating through Presentations

For full programme see ‘Find Out More’ below.


Professional Development & Leadership Programme

For a global ICT Product provider and aimed at 'Business Process Specialists' and Account Managers who managed major accounts for the provider (including government).

Programme content:

  • What Is Leadership Development
  • Why Staff Relationships Are Paramount
  • Motivating & Coaching Your Direct Resources
  • Advanced Interpersonal Skills
  • Active Listening & Questioning Skills
  • Writing With Impact
  • Principles of Time Management
  • Supporting Impact Presentations

For full programme see ‘Find Out More’ below.


Sales & Account Development Programme

For Sales Teams in a Multi-Location Nationwide importer and distributor of industrial and domestic gas energy supplies

Programme content:

  • Selling Products or Services – The Challenge
  • The Buying/Selling Process
  • Planning & Preparation
  • Prospecting and Getting The Appointment
  • Qualification Techniques (& how to use it)
  • Managing Sales Opportunities
  • Selling to ‘Different’ Customer Types
  • Decision Criteria (Why ‘buyers’ Buy)
  • The ‘Agency’ Sales Process
  • Sales Communication Skills
  • Professional Negotiating (Win-Win)
  • Gaining The Order
  • Account Management & Protection
  • Account Development Strategies (ADS)
  • Time Management for Sales People

For full programme see ‘Find Out More’ below.


Professional Team Leading Skills

For Team Leaders in a Call Centre supporting one of the world's largest ICT product and services corporations

Programme content:

  • Effective Leadership Development
  • The Staff Relationship
  • Managing Your Direct Resources
  • Performance Management Skills

For full programme see ‘Find Out More’ below.


Professional Management Skills Programme

For Management in one of the UK's leading Computer Software and Services Company.

Programme content:

  • Leadership & Delegation
  • Managing Change
  • Communication Skills
  • Strategic Objective Setting & Business Strategy
  • Planning & Decision Making
  • Performance Management Skills
  • Training & Development

For full programme see ‘Find Out More’ below.


Does Beckinridge use ‘Off-The-Shelf’ material?

No. We believe the improvement of your organization's performance and competitiveness is not best served from off-the-shelf solutions.

We have complete IPR ownership and control of our material and the modularity of our courseware means that training can be tailored to your needs in terms of content and duration.

Each training intervention is developed in line with your planned strategic direction. The outcome is a Programme and Training Intervention which will be totally unique to your environment and which will be packaged and presented as such within your company.

To Find Out More

For full programme content and delivery formats on any of the above contact ...

... or call (UK) +44(0)2838-336-400 or (ROI) +353(0)1 294-0777.

Anne and Joe have managed many of our In-Company Modular Programme projects (including the above) and will be able to answer any of your initial enquiries.

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Beckinridge specialises in Technology, IT, Sales and Management training for the ICT, Corporate, SME and Government Sectors in Northern Ireland.
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