We are all in the people business. We all have to deal with people and depend on them for our success. Yet how many of us can honestly claim to excel in our working relationships with others? How many of us are aware of our own behaviour as well as that of the people with whom we work? Couldn't we all achieve more by examining and improving our communicating and influencing abilities?

This programme explores and practices the skills people need to work with and through others. It introduces participants to Neuro Linguistic Programming (NLP) - advanced communication skills necessary to understanding and influencing themselves and others.

 Objectives

- Understand how they communicate to themselves and how this affects 
  stress levels and interactions with others
- Have skills and techniques to influence this 'internal communication'
- Gain greater awareness of the various filters to communication and 
  what to do to minimise them so that communication is clearly 
  understood by all
- Understand what motivates themselves and others
- Develop awareness as to how others make 'sense' of their world
- Learn how to use language to maximum effect in influencing

 Course Content

How you Communicate with Yourself
- The Filters to Communication -
- How do they affect you?
- What are you paying attention to? 
- What are you missing?
- How your State of Mind 
- affects your Communication
- How to Influence your State of Mind
- How to Influence your Internal Self Talk
- How your Body affects your State of Mind
- How to use your Body more effectively

Understanding how Others Make 'Sense' of their World
- How do we represent the World to ourselves?
- What Clues do others give you?
- What do their Gestures and 
- Voice Tone reveal?
- Developing your ability to respond to 
- information you receive
- How to Build Rapport
- Matching, Pacing and Leading others

The Power of Persuasion
- Gathering information to use when influencing
- Deletions, Distortions and Generalisations in language
- How to recognise them
- How to ask Precision Questions to work with them
- What is a person's Motivation Strategy?
- How to use your language to influence others