Real
productivity
within
any business
can often
be dependent
upon meetings
being
run effectively
and those
attending
the meeting
being
able to
communicate
in a confident
and professional
manner.
'Personal
Effectiveness
- Meeting
Skills'
has been
designed
to assist
the attendee
in gaining
the maximum
benefit
from attending
meetings,
to communicate
effectively
and to
be seen
as contributing
in a positive
way.
Objectives
-
To distinguish
between
different
types
of meetings
- To identify
the advantages
of meetings
as a form
of communication
for your
organisation
- To recognise
the key
features
of an
effective
meeting
- To use
an Agenda
to establish
the purpose
of a meeting
and
communicate
this effectively
to those
attending
- To control
the timing
allocated
to agenda
items
by setting
their
relative
importance
and urgency
- To ensure
that everyone
attending
a meeting
makes
a significant
contribution
- To communicate,
through
the Minutes,
the key
decisions
and allocation
of major
responsibilities
to those
who attended
the meeting
On Completion
You Will
Be Able
To:
- Contribute
to a meeting
from start
to finish
- Understand
your own
meetings
style
- Manage
the Meeting
to present
a professional
image
- Develop
self-confidence
when speaking
during
a meeting
- Develop
assertiveness
and voice
projection
Who
Should
Attend?
Anyone
who needs
to attend
and contribute
to meetings
and who
needs
to understand
the worth
of meetings
in achieving
business
objectives.
Course
Content
Developing
the
Essentials -
Setting
Objectives
-
Understand
why
people
should
attend
meetings
-
Creating
the
Right
Environment
-
Developing
Visual
Aids
Personal
Meetings
Techniques -
Styles
of
Meetings
-
Barriers
-
Preparation
of
Notes
-
Approaches
to
Meetings
-
Use
of
Body
Language
Emphasize
your
Contribution -
Voice
Projection
-
Voice
Variation
-
Producing
a
Convincing
Style
Handling
Questions -
Do's
and
Don'ts
of
Questioning
-
Identifying
Techniques
-
Dealing
with
Objections
Building
Support -
Control
of
the
Audience
-
Analysing
Feedback
-
Quick
Thinking
Active
Listening
&
Questioning
Skills -
The
Skills
needed
to
Listen
during
meetings
-
Effective
Questioning
Skills
Influencing
&
Negotiating
Skills -
Planning
your
Position
-
Giving
and
Getting
-
Getting
to
Win/Win
The
'Meeting'
Process -
Planning
and
Setting
the
Agenda
-
Getting
contribution
from
everyone
-
Ensuring
Effective
Follow
Up
