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 Having Honest Conversations & Feedback

  Course Code EM-605 - Duration 1 day

Team performance can be undermined through the inability of team members to have honest conversations with each other.

Holding back the truth can decrease productivity, break down trust, waste time (and money), impede creativity, lead to wrong and costly decisions and develop a ‘that’s good enough’ culture. In addition it can lead to stress and strained relationships.

However, by developing the right set of skills and attitudes we can have honest conversations without damaging working relationships. In fact, with the right approach we can build trust, encourage creativity and develop high performance.

These skills are not exclusive to a certain group. They are not out of anyone’s reach. They are, in fact, based on human assets that we all possess and that we all have the ability to use. You just need to be aware of them and practise using them.

This workshop is based on well established principles from NLP (Neuro Linguistic Programming). The personal and interpersonal communication techniques learned will help participants develop the ability to have open conversations that promote creativity and achievement rather than fear and reluctance.

 
   

 Course Content

 
   

Objective

Attendees will learn how to have open and constructive conversations in formal or informal situations.

Perception and Outcomes

  • Self Awareness
  • Awareness of Others
  • How Communication can be misinterpreted
  • Limiting Beliefs that prevent open conversations

The Fundamentals

  • Building Rapport and Trust
  • Listening Skills & Questioning Skills
  • Acceptant Intervention Styles
  • Confrontational Intervention Style
  • Perscriptive Intervention Style

The Respected Colleague

  • Establishing Your ‘Honesty’ Profile
  • Personal Integrity & Respect
 

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Beckinridge specialises in Technology, IT, Sales and Management training for the ICT, Corporate, SME and Government Sectors in Northern Ireland.
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