This
workshop is for those involved in any form of
business change project, introducing a policy,
system or procedural change such as implementation
of:
an organisational change quality system,
competency based management,
company business objectives and plans.
Managing business change requires a unique
combination of good project management process
and good interpersonal skills. This intensive
course deals with both these elements and will
provide you with a set of tools and methods
to manage the processes and the people.
The workshop tackles important issues such
as defining project objectives, dealing with
problems, changes and delays, estimating and
communication.
Course
Content
Getting
Started
Defining the business case
Identifying project sponsors
Setting clear objectives
Agreeing the scope of the project
Agreeing success criteria
Producing a project vision document
Putting a team together
Creating a Plan
How to create a project plan
Estimating effort and duration
Prioritising work
Delegating project activities
Identifying project risks
Estimating Techniques
Estimating rules
Realistic estimating
Contingency planning
Running the Project
Project review meetings
Managing issues
Managing risks
Estimate to complete
Updating your plan
Creating a progress report
Project management tools
Communicating Effectively
How people communicate
Barriers to communicating effectively
Managing diverse personality styles
Questioning and listening skills
Setting clear objectives
Managing expectations
Project communication
Communicating change
Risk Management
Risk identification techniques
Assessing risk exposure
Establishing risk factor
Risk mitigation strategy
Negotiating & Influencing
Be aware of the key stages in the negotiation
process
Be better able to achieve negotiated outcomes
that favour you, your organisation and the
other person(s) involved
Time, cost and quality negotiations –
‘the project manager’s magic triangle’
