| Communication
Skills
Communicating effectively with everyone involved,
right from the start, is absolutely critical
to project success.
- How people communicate
- Barriers to communicating effectively
- Questioning and Listening Skills
- Physical Speech (Body Language)
- Managing diverse Personality Styles
Time Management
The role of project manager can be a busy
one, especially if you are trying to react to
everything and everyone in the project. Good
time management can help you to choose where
best to spend your time, it can help you to
be more proactive and spend less time fire fighting.
- Measure twice cut once
- Project planning, risk management and issue
management.
- Separate the urgent from the important
- Tools and techniques that you can use to
make better use of your time
- Prioritise your tasks and delegate where
necessary
- Realise the value of setting clear objectives
Stress Management
Running projects can be a stressful occupation
for the project manager and for everyone else
involved. This module will introduce you to
the causes of stress and provide you with simple
solutions to avoid stress and deal with stress-full
situations.
- Manage your energy and stress levels
- Recognise the signs of stress in others
- How We Respond To Events (W + H = O)
- Stress Solutions - Quick and Easy Stress
Techniques
Running effective meetings
Running effective meetings is a core skill
for all project managers. This module will help
you to prepare for and manage the key meetings
that occur during any project.
- Manage the Meeting to present a professional
image
- Recognise the key features of an effective
meeting
- Use an agenda to plan and control a meeting
- Develop assertiveness and contribute to
decision making
- Project team meetings – the weekly
review process.
Presentation Skills
Throughout a project there are a number of
key opportunities for the project manager to
use a presentation to communicate to the project
team and stakeholders. These include the project
kick off meeting, project review/board meetings
and post project /lessons learned meetings.
- Develop a presentation from start to finish
- Understand your own presentation style
- Develop self-confidence when speaking in
public
- Communicating clearly and effectively to
everyone
Negotiating & Influencing
Negotiation skills can pay dividends for the
project manager in a number of different areas
such as defining project scope, resource sharing,
estimating and change control.
- Be aware of the key stages in the negotiation
process.
- Understand the characteristics of successful
negotiators.
- Recognise the need for preparation before
negotiation.
- Recognise the importance of questions,
listening and summarising skills during a
negotiation.
- Be better able to achieve negotiated outcomes
that favour you, your organisation and the
other person(s) involved.
- Time, cost and quality negotiations –
the magic triangle
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