Making
the
move
into
a
supervisory,
team
leading
or
management
role
can
be
demanding.
It
needs
new
skills,
so
that
you
can
get
results
through
other
people
–
particularly
important
if
the
new
‘reports’
were
previously
team
colleagues
until
a
recent
point
in
time.
These
essential
skills,
and
especially
the
people-to-people
skills
for
new
Supervisors/Team
Leads/Managers,
do
not
come
naturally.
This
course
will
help
you
start
to
develop
them.
After
two
days
you
will
have
the
confidence
to
put
them
into
practice
–
and
begin
the
process
of
effective,
professional
team
leadership
control.
This
intensive
2-day
course
is
highly
participative
and
provides
delegates
with
guidance
on
how
they
can
build
and
develop
key
skills
needed
when
they
move
into
a
leadership
role.
The
course
is
designed
to
be
as
practical
as
possible.
The
program
format
includes
individual
and
group
discussions,
simulation
exercises
and
input
from
the
course
leader.
Delegates Will Learn How To:
Identify
the
key
elements
in
a
supervisory
role/team
leading
role.
Understand
the
importance
of
clear
communication
to
the
leadership/manager/mentor
role.
Develop
tools
and
techniques
that
can
be
used
to
plan,
control
and
deliver
work
with
and
through
the
actions
of
other
people.
Who
Should
Attend?
Any
one
who
is
new
to,
or
will
soon
be
in,
a
team
leadership
or
management
role.
The
course
will
also
benefit
anyone
who
now
could
benefit
from
a
‘consolidation’
course.
Course
Content
Team
Leading
Skills
-
What
are
they?
(Competencies)
Understanding
Core
Competencies
Developing
Your
Leadership
Style
The
Application
of
Leadership
Engagement
Understanding
The
Use
Of
Leadership
Tools
&
Techniques
Managing
your
Direct
Resources
Understanding
Yourself
So
That
You
Can
Manage
Others
Leading
Others
–
Five
Impact
Factors
Clarifying
Expectations
Re-sourcing
Performance
Giving
Development
Feedback
Guidance
&
Mentoring
Rewarding
According
To
Contribution
The
Impact
of
Change
on
Leading
Co-Operation
–
The
Key
To
Effectiveness
Leading,
Developing
&
Motivating
Your
Team
Why
the
Staff
Relationship
is
paramount
Understand
Why
People
Work
Positively
The
Legal
Contract
and
The
’Psychological
Contract’
Leading
&
Managing
Diverse
Personality
Styles
Understanding
Motivation
And
How
To
Use
It
Managing
The
Conflict
of
‘Task’
and
‘Team’
Factors
