It is now accepted that technical ability alone is not enough to be successful in today's competitive business climate.
To be able to interact with others, make decisions, take optimal actions in solving problems, and cope with change or challenges demands something more.
This something more is Emotional Intelligence and it is as important as general intelligence, particularly in a management or team leader role.
This practical course will provide attendees with strategies and techniques to help them increase their Emotional Intelligence and as a result, become more effective in the workplace. During the day attendees will practice skills that can be applied immediately after the course.
The course will use the Bar-On EQ-i Framework as a platform to explain Emotional Intelligence and focus on specific EI competencies particular to the workplace.
Attendees will learn:
• How to be more effective in the workplace
• How to deal with the daily challenges of their profession
• How to be better communicators and motivate others
• How to achieve better performance from themselves and their staff
• An understanding of their EI strengths and development needs
